Privacy Policy

1. Introduction

mekongined ("we", "us", "our") is committed to handling personal information with care. This Privacy Policy describes how we collect, use, store, and protect data that individuals provide when engaging with our courses, website, or communications. It applies to all data subjects regardless of nationality, and is written in compliance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). For questions about this policy, please write to [email protected].

2. Data We Collect

We collect only the information necessary to deliver and administer our educational programs:

• Contact information: Full name, email address, phone number, and in some cases postal address — collected via our website contact form or enrolment process.
• Programme information: Course preferences, enrolment status, attendance records, and workbook responses used only for educational delivery.
• Payment details: Transaction records for course fees. We do not store card data — payments are processed by a third-party provider.
• Usage data: Pages visited, session duration, and browser type, collected via cookies when consent is given.

Legal basis: Contract performance (course delivery), legitimate interest (course administration), and consent (marketing communications and analytics cookies).

Retention: Contact and enrolment data is retained for three years after the last interaction. Payment records are retained for seven years as required by Thai accounting regulations.

3. How We Use Personal Data

• Confirming enrolment and communicating course logistics
• Arranging individual teaching assistant and advisor sessions
• Sending course materials and post-course forum access details
• Responding to enquiries submitted via our contact form
• Sending programme updates or follow-up correspondence (only where you have enrolled or enquired)
• Improving our website and course content through aggregated analytics
• Complying with legal obligations under Thai law

We do not use personal data to market financial products, and we do not pass data to financial providers or institutions.

4. Data Sharing

We share data only where necessary:

• Guest instructors and specialists: Estate attorneys and philanthropic advisors involved in the senior program receive only the names and contact details of participants in that cohort.
• Payment processors: Transaction data is shared with our payment service provider for the purpose of processing course fees only.
• Website analytics: Aggregated, anonymised data may be processed by Google Analytics where consent is given.
• Legal authorities: Where required by Thai law or court order.

We do not sell personal data. We do not share data with advertising networks.

5. Data Protection Measures

• Website data transmitted via TLS encryption (HTTPS)
• Access to personal data restricted to staff with a legitimate need
• Internal data systems password-protected and access-logged
• Course participant financial information discussed only in private sessions, not stored in shared systems
• In the event of a data breach that affects personal data, we will notify affected individuals and the relevant supervisory authority within 72 hours as required by PDPA

6. Cookies

We use cookies to understand how visitors use our website. Essential cookies are always active. Analytics and marketing cookies require your consent. Full details are available in our Cookie Policy.

7. Your Rights Under the PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your data, subject to legal retention obligations
• Portability: Receive your data in a structured, machine-readable format where technically feasible
• Objection: Object to processing based on legitimate interest
• Withdraw consent: Withdraw consent for optional processing (such as analytics cookies) at any time
• Lodge a complaint: Submit a complaint to the Personal Data Protection Committee of Thailand if you believe your rights have been violated

To exercise any of these rights, write to [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our programs are designed for adults aged 40 and above. We do not knowingly collect data from individuals under 18 years of age. If we become aware that data has been submitted by a minor, we will delete it promptly.

10. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Where changes are material, we will notify enrolled participants by email. Continued use of our site or services after updates constitutes acceptance of the revised policy.

11. Contact

For any privacy-related queries, corrections, or complaints:

mekongined
125 Charoen Krung Road, Bang Kho Laem, Bangkok 10120, Thailand
Email: [email protected]
Phone: +66 2 396 8425